Izumo Washi Online Shop, Washi Direct Sales, Washin Kobo (hereinafter referred to as “our store”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “this Service”).
Article 1 (Personal Information)
“Personal Information” refers to “personal information” as defined in the Personal Information Protection Law, which is information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other description, as well as data related to appearance, fingerprints, voice prints, and information that can identify a specific individual from the information alone (such as health insurance card numbers).
Article 2 (Method of Collecting Personal Information)
Our store may ask for personal information such as name, address, telephone number, email address, credit card information, etc. when users place orders or register as members. This information is necessary to deliver high-quality handmade washi products to our customers.
Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which our store collects and uses personal information are as follows:
- To provide and operate our store’s services
- To respond to inquiries from users (including identity verification)
- To ship products, bill and receive payment
- To send emails about new product information, updates, campaigns, and other services provided by our store
- To contact you as necessary regarding maintenance, important notices, etc.
- To identify users who violate the terms of service or who attempt to use the service for improper or unjust purposes, and to refuse their use
- To allow users to view, change, delete their registration information, and view their usage status
- For purposes incidental to the above purposes
Article 4 (Change of Purpose of Use)
Our store will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change.
If the purpose of use is changed, the store will notify users of the changed purpose by the store’s prescribed method or announce it on this website.
Article 5 (Provision of Personal Information to Third Parties)
Our store will not provide personal information to third parties without obtaining the user’s consent in advance, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Law and other laws and regulations.
- When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the person
- When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the person
- When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the person might impede the execution of those affairs
- When the following matters have been notified or announced in advance, and the store has notified the Personal Information Protection Committee
- That the purpose of use includes provision to a third party
- The items of data to be provided to the third party
- The means or method of provision to the third party
- That provision of personal information to the third party will be stopped at the request of the person
- The method of accepting the person’s request
Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be deemed to be a third party.
- When the store entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use
- When personal information is provided accompanying business succession due to a merger or other reasons
- When personal information is used jointly with a specific person, and the fact, the items of personal information to be used jointly, the scope of joint users, the purpose of use of the users, and the name or designation of the person responsible for the management of the personal information have been notified to the person in advance or placed in a state where the person can easily know
Article 6 (Disclosure of Personal Information)
When our store is requested to disclose personal information by the person, we will disclose it to the person without delay. However, if disclosure falls under any of the following cases, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you of this without delay. Note that a fee of 1,000 yen per case will be charged for the disclosure of personal information.
- When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
- When there is a risk of significantly hindering the proper execution of the store’s business
- When it would violate other laws and regulations
Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information such as history information and characteristic information.
Article 7 (Correction and Deletion of Personal Information)
If a user’s own personal information held by our store is incorrect, the user may request our store to correct, add, or delete the personal information (hereinafter referred to as “correction, etc.”) according to the procedure established by our store.
If our store determines that it is necessary to respond to the request after receiving the request from the user, we will correct the personal information without delay.
If our store makes a correction based on the preceding paragraph, or decides not to make a correction, we will notify the user without delay.
Article 8 (Suspension of Use of Personal Information, etc.)
If our store is requested by a person to suspend or delete the use of personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the personal information is being handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, we will conduct necessary investigation without delay.
Based on the results of the investigation in the preceding paragraph, if we determine that it is necessary to respond to the request, we will suspend the use of the personal information without delay.
Our store will notify the user without delay if it suspends the use based on the preceding paragraph or decides not to suspend the use.
Notwithstanding the preceding two paragraphs, if the suspension of use would require a large expense or is otherwise difficult, and alternative measures necessary to protect the user’s rights and interests can be taken, our store will take these alternative measures.
Article 9 (About Advertising)
Our store’s website displays affiliate advertisements (including Amazon Associates). These advertisements use third-party ad delivery services and use cookies to display advertisements for products and services based on users’ interests. For details on how to disable cookies and privacy policies, please refer to the websites of each advertising distributor.
Article 10 (Changes to the Privacy Policy)
The contents of this policy may be changed without notice to users, except for matters specified otherwise by laws and regulations or this policy.
Unless otherwise specified by our store, the changed privacy policy will take effect when it is posted on this website.
Article 11 (Contact Window)
Please contact the following window for inquiries regarding this policy:
Address: 2-15-19 Unoki, Ota-ku, Tokyo
Company name: Izumo Washi Online Shop, Washi Direct Sales, Washin Kobo
Email address: admin@washi-iyashi.com